Contacts

Eshop

For any questions regarding e-shop orders, please have your order number ready as indicated on your delivery slip or order confirmation email. You can contact our customer service team via the form below, by email at commandes@leonorgreyl.com or by phone at +33 1 46 07 58 23 Monday to Friday, 10am to 1pm and 2pm to 5pm.

The Institute

For opening hours and address, please visit the Institute page by clicking here.For any questions regarding a treatment or our in-salon services, our Leonor Greyl experts will be happy to assist you by phone at +33 1 42 65 32 26 To book a treatment or service, please contact the Institut directly at +33 1 42 65 32 26.

Need a personalized diagnosis?

For a personalized routine tailored to your needs and hair type, you can complete our online hair diagnosis.

Our Leonor Greyl experts are also available to answer your questions! Contact us via the form below, or by e-mail at contact@leonorgreyl.com or by phone +33 1 46 07 58 23 Monday to Friday, 10am to 1pm and 2pm to 5pm.

To enjoy 15% off your first order, simply sign up for our newsletter using the form available on our website. After registering, you’ll receive a confirmation email—make sure to click the link to validate your subscription.Once confirmed, you’ll receive a second email with your discount code to use at checkout.
If you don’t receive these emails, please check your spam or junk folder.
The 15% welcome offer is valid only on your first order. It is not retroactive, and applies to all products except accessories, travel sizes and ritual boxes.

If you don't receive the password reset e-mail, please check your spam or junk mail first. If you still haven't received it, please contact us.

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Eshop

The Institute

Need a personalized diagnosis?

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